You’ll be automatically set up to receive text alerts when:
- your balance falls below zero
- you have regular payments due on your account for which you have
insufficient funds to cover, we will ask you to pay into your
account to ensure these payments are made;
- where a payment is refused as you don’t have enough funds.
If we don’t have a valid mobile number for you, we might not be
able to reach you.
You can also register for other account alerts to help you to stay
on top of your finances. For example, alerts to advise you when
your balance has fallen below a set limit, or you have had a
deposit into your account greater than a set amount.
For more information visit Account alerts
You can manage your alerts settings at any time by using Online
Banking, calling us on 0800 9 123 123 or visiting a branch.